AR group buy update

Ok first and foremost....

I owe everyone a huge apology for not getting on the forum and keeping everyone updated. I can offer many reasons, but they are mute as of now. I appreciate everyone's patience and understand the frustrations. I know that my name and reputation is faltering on this board and that is NOT what I wanted to do. This thing got WAY beyond what it was suppose to be, but that's neither here nor there. I haven't committed to any dates because I have been told one thing by vendors and then the timelines haven't held for me. I don't want to tell folks that your order will be filled by such and such a date only to have to change it. To me that's not right.

I breezed through some of the posts and I want to verify some of the statements. These are custom rifles. Some more so than others (custom GunKote, customer request. etc.). I believe it was stated earlier that these are NOT complete Superior Arms rifles. I use Superiors lowers and the rest of the parts are from various vendors (which is the major hold up). These rifles do not have a manufactures lifetime warranty, but I do stand behind my work 110%. That is not something in writing but I won't crap on ANY of my customers. Ever.

I have had issues with my email (again another 'excuse') and I am in process of setting up another account just for this group buy. For now PLEASE use the following:

sales@joescustomconcepts.com

I have issued refunds to folks that have requested them. I hate to lose the business, but again, I'm not gonna crap on a customer. Period. I am 'hounding' my vendors to get everything squared away. There have been 'issues' that I believe have all been straightened out and in all honesty the parts will be coming in very soon (starting next week). Again, I don't want to promise any dates, but this damn thing is coming to a head.

I know that I have missed phone calls and emails. Again, I have reasons but I'm not going to sit here and make all kinds of excuses. If you have called and got no response, PLEASE call again and if I don't answer leave me a message. I have been having a difficult time for the last 2 weeks with keeping things together. I had surgery on my shoulder again and I'm still not running with full mental capacity (due in part to medications).

I do want to thank Chris for running interference on this for me. I will personally take the fault on this. I haven't been on here for a long time. I have had a major job function change and I don't have the free time to get on. Again, that's an excuse, but it is the truth. As far as messages on my cell phone, the new phone I have drops them before I get a chance to check them all. The ones I get I return and if I have missed yours I am sorry.

I know this has taken about 8 months more than what I had hoped and all I can do is offer my condolences and offer to make things right for everyone involved. If anyone feels that I am wronging them or you are just tired of waiting, let me know and I will do whatever I need to do to make it right for you.

I also want to thank everyone who has held in there. You won't be disappointed with your final product.

Thank you, sincerly,
Joe

joe@joescustomconcepts.com
sales@joescustomconcetps.com
563-321-0411 cell